Top 6 Benefits of Bill Payment Kiosks

Author: Source Technologies

More and more retail businesses today are seeking solutions for easier in-store BillPay and cash acceptance. You need a self-service system that is affordable, configurable, and secure to efficiently carry out business operations and improve the overall customer experience.

With Self-Service BillPay solution, retailers and other businesses are able to accept walk-in bill payments to expedite the payment process. Here are some of the additional benefits to having a BillPay kiosk:


Accept cash payments with BillPay 

The ability to accept any and all payments in a retail setting is essential in today’s customer-centric business model. Accepting all types of payment will allow your business to make a profit regardless of their payment preference. Built for self-service applications, bill payment kiosks are designed to accept cash payments for illPay customers who prefer to use cash. 


Reduce in-store lines 

By offering a self-service BillPay option, your customers will have the option to talk to a representative at the counter or they can opt into using a payment kiosk instead. By having a bill payment kiosk, wait times will be reduced and it will expedite the overall customer trip


Offer multiple languages 

Because you want to cater to all your customers, having a customizable, multi-lingual kiosk, is important to reach a larger customer audience and enhance customer relations. 


Up-sell and cross-sell your products & services 

Cross-promote your products and service on-screen on the bill payment kiosk. Not only are you able to offer optimal serviceability to your customers with Self-Service Bill Payment, but also you are able to endorse your products and services mid-transaction to promote your retail business growth.


Process payments nightly 

The primary goal in a bill payment software is reliability for business owners and customers. With the ability to process payments nightly into your bank account, you are mitigating any lapse in cash flow. As your kiosk processes payments every night, you will be ready for business the next day.


Reduce loss from fraud and counterfeiting 

Perhaps the most important capability for many retail business owners is ensuring security while offering convenience for customers. With customer-authenticating and PCI-compliant bill payment kiosks, you should have two-way coverage for both you and your customers.


Incorporate a BillPay Kiosk into your Business

If you are looking for a kiosk that will improve the overall customer experience and automate business operations, you should explore the different Self-Service BillPay kiosks options with Source Technologies. Here at Source Technologies, we want to see collaborative success with our customers and partners to enable business transformation. For more information on how Source Technologies can work with your retail business to customize a Self-Service BillPay kiosk, contact us!

Editor’s Note: This article was originally published on July 27, 2016, and it has been updated on June 1, 2020.