February 22, 2016
WASHINGTON, D.C. – Feb. 22, 2016 – Source Technologies is announcing at CUNA GAC 16 that it is partnering with CO-OP Financial Services to display its Personal Teller Machine as a proof of concept for integration via CO-OP Connect, the integration platform powering CO-OP Shared Branching and many emerging technologies. Click to Tweet.
By integrating Source Technologies’ Personal Teller Machine into their branches, credit unions can provide members with a fast and convenient experience, while improving efficiencies within the credit union branches. Through the CO-OP Shared Branch network, members of participating credit unions can visit another credit union’s branch and conduct their business as if they were in their own home branch.
Source Technologies’ Personal Teller Machine is different than an ATM, and would reside in close proximity to the teller-line. By integrating via the CO-OP Connect platform, deployment is made much swifter for credit unions of all sizes. The Personal Teller Machine can automate nearly all transactions historically handled by tellers, including transaction authentication, multi-denomination cash accept/dispense, check processing and official check issuance. The Personal Teller Machine has a small footprint – one square foot – and features the latest projective capacitive touch technology screen, the same technology pioneered by Apple for the iPhone.
“Source Technologies’ Personal Teller Machine has great potential for the growing fleet of self-service devices in the CO-OP Shared Branch network,” said Craig Beach, Chief Operating Officer, CO-OP Shared Branching. “However, this has the potential to reach far beyond shared branching. Not only does this provide members with a convenient in-branch experience, but transitioning member transactions away from the teller line and to self-service also helps our credit unions reduce operational costs and ensure members receive the high quality service they need.”
“The role of the teller is changing dramatically from conducting routine transactions to handling loan inquiries, demonstrating technology and answering financial questions in a much more consultative manner,” said Keith Hamilton, CEO of Source Technologies. “As more and more financial institutions move toward the ‘universal banker’ concept, Source Technologies’ self-service solutions provide the branch a way to handle the simple transactions and meet the demands of today’s consumer. We are thrilled to be collaborating with such a forward-looking and innovative organization such as CO-OP and its member credit unions.”
For more information, visit CO-OP and Source Technologies at booth #301 at the CUNA Governmental Affairs Conference through Feb. 23 at the Washington Convention Center in Washington, D.C.
Based in Rancho Cucamonga, Calif., CO-OP Financial Services is a financial technology company that harnesses the vast breadth and depth of our insights, network and connections in order to provide a customizable suite of tools and services for credit unions. With a motto of “Be There. Be More,” CO-OP’s business lines include ATM, Member Center, Connect (including CO-OP Shared Branching), Card Payments, Engagement, Security Innovations and THINK. To learn more visit www.co-opfs.org.
Founded in 1986, Charlotte, NC-based Source Technologies is redefining the branch channel by helping banks transform their branches with automation, innovative technology and superior engineering. The company’s print solutions empower businesses to automate the secure printing of sensitive information and negotiable documents, and its ground-breaking transactional and interactive kiosks for self-service and retail applications enhance the self-service experience. Customers include 6 of the Top 10 US banks, 69 of the Fortune 100, and thousands of small and mid-sized companies. For more information, visit www.sourcetech.com, or follow them on Facebook, Twitter, and LinkedIn.
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