Get your banking done and renew your drivers license – all under one roof!
In June 2018, Nutmeg State Financial Credit Union opened their first ‘tellerless’ branch aside a new concept location for the Connecticut State Department of Motor Vehicles – known as DMV Express.
With a vision to create a pleasant branch experience for their members, and, solve a community problem of extreme wait times at the DMV to replace a license, get a duplicate license, or make changes to a current driver’s license, Nutmeg stakeholders innovated with technology to create member-centric solutions that enabled their vision.
In February 2019, Nutmeg opened their second tellerless branch + DMV Express location.
In the seven months between branch openings, Nutmeg validated their winning tellerless branch concept and DMV Express service for Connecticut drivers. After exceeding their operational objectives and analyzing the positive human-centric elements of new, self-service experiences, Nutmeg stakeholders moved boldly ahead to open this second location.
Check out this video to get a glimpse of how Nutmeg State Financial Credit Union used Source Technologies’ 8-Series kiosk to create an innovative solution for their members and Connecticut residents visiting their DMV:
About Nutmeg State Financial Credit Union
Nutmeg State Financial Credit Union (NSFCU) is a member owned, not-for-profit, financial cooperative.. Founded in 1936, NSFCU has grown to be one of the largest credit unions in the country.
About Source Technologies
From paper check to Fintech, over thirty years, Source Technologies has been enabling banks and credit unions to provide a worthy branch-experience through convenience-oriented solutions. We collaborate with innovators to bring break-through solutions to financial institutions that innovate to solve problems, provide a better experience, and sustain on-going relevance.