Nutmeg State Financial Credit Union + DMV Express: Second Location

Author: Source Technologies

Get your banking done and renew your drivers license - all under one roof!

In June 2018, Nutmeg State Financial Credit Union opened its first ‘tellerless’ branch aside from a new concept location for the Connecticut State Department of Motor Vehicles - known as DMV Express.

With a vision to create a pleasant branch experience for its members, and, solve a community problem of extreme wait times at the DMV to replace a license, get a duplicate license, or make changes to a current driver’s license, Nutmeg stakeholders innovated with technology to create member-centric solutions that enabled their vision.

In February 2019, Nutmeg opened its second tellerless branch + DMV Express location.

In the seven months between branch openings, Nutmeg validated their winning tellerless branch concept and DMV Express service for Connecticut drivers. After exceeding their operational objectives and analyzing the positive human-centric elements of new, self-service experiences, Nutmeg stakeholders moved boldly ahead to open this second location.

Check out this video to get a glimpse of how Nutmeg State Financial Credit Union used Source Technologies’ 8-Series kiosk to create an innovative solution for their members and Connecticut residents visiting their DMV:

About Nutmeg State Financial Credit Union

Nutmeg State Financial Credit Union (NSFCU) is a member-owned, not-for-profit, financial cooperative.. Founded in 1936, NSFCU has grown to be one of the largest credit unions in the country.


About Source Technologies

From paper checks to Fintech, for over thirty years, Source Technologies has been enabling banks and credit unions to provide a worthy branch experience through convenience-oriented solutions. We collaborate with innovators to bring breakthrough solutions to financial institutions that innovate to solve problems, provide a better experience, and sustain ongoing relevance. Our trifecta of hardware, software and integration capabilities enable depth and breadth in leveraging technology and expertise to meet our customers’ specific needs.