According to The Financial Brand’s 2019 Retail Banking Trends and Predictions Report, the use of data analytics and artificial intelligence (AI) ranked higher than improving the customer experience for the first time ever in retail banking For over a decade, organizations have been embracing digital transformation, globally, at an increasing rate. In part because of […]
Category: Self-Service BillPay
Our team at Source Technologies just returned from the BAI Beacon 2016 conference in Chicago. Known for years as the Retail Delivery Show, BAI changed the format this year to introduce content in a more rapid-fire environment, with multiple sessions happening simultaneously in one large room.
With more and more iPhone and iPad users getting used to simply using their fingerprint to unlock devices, it begs the question: why aren’t more companies adding this technology to their products?
More and more retail businesses today are seeking solutions for easier in-store billpay and cash acceptance. At Source Technologies, we understand the need for a self-service system that is affordable, configurable and secure.
The Personal Teller Machine has 12 unique features that make it stand out among all other self-service kiosks in the industry.
According to Aite Group, in-person bill payments represent almost $450 billion each year. Processing such a large number of in-person payments can be expensive and problematic for retailers and utilities, especially without a retail self-service kiosk.
Financial institutions are adopting self-service kiosks such as Source Technologies’ Personal Teller Machine, to enhance their overall customer experience. The Personal Teller Machine allows customers to complete routine transactions without assistance from a teller.
With the evolution of consumer banking rapidly progressing, consumers not only appreciate, but expect a seamless user experience. Financial institutions that offer self-service banking solutions, such as Source Technologies’ Personal Teller Machine, allow customers to automate routine transactions.
“Branch of the future” and “branch transformation” are still hot topics in the retail banking industry. The team at Source Technologies just returned from another BAI Retail Delivery show, this one in Las Vegas, NV.