By Tim Baker | August 30, 2017
The Need for the Personal Teller Machine There are 5 ways that customers interact with their financial institutions: online, mobile, ATM, call center, and branch. As users have flocked to online...
By Tim Baker | August 16, 2017
Walk through a day in the life of a teller issuing cashier’s checks using pre-printed check stock, rewind and then walk through the teller’s day using Source Technologies’ in-house secure printing solution.
By Tim Baker | August 02, 2017
There are five channels that consumers use to interact with their financial institutions: mobile, online, call center, ATM and the brick-and-mortar branch. All of these channels have seen significant investment...
By Tim Baker | October 12, 2016
With more and more iPhone and iPad users getting used to simply using their fingerprint to unlock devices, it begs the question: why aren’t more companies adding this technology to their products?
By Tim Baker | August 31, 2016
As new technologies enter bank branches, self-service kiosks are offering the convenience that consumers are seeking in the branch. Source Technologies offers the Personal Teller Machine, a self-service kiosk that allows customers to conduct 90% of transactions traditionally handled by a teller.
By Tim Baker | June 15, 2016
One of the most popular reasons for walking into a bank or credit union branch is to make a withdrawal. Of course, an ATM can fill the need for cash, but only if you want $20 bills. What if you want $100 in cash, but all in $5 denominations?
By Tim Baker | June 08, 2016
MICR toner quality depends on several factors working together to create secure printing solutions, so how do you decide which toner and toner cartridges are ideal for your solution? When choosing a quality MICR toner for your MICR printer consider 3 things:
By Tim Baker | May 11, 2016
According to Gallop, 80% of new bank accounts are still opened in a branch instead of online or over the phone. With each new account opened, the financial institution typically issues a set of pre-printed temporary checks for the customer to use while their personalized checks are ordered and shipped.
By Tim Baker | May 04, 2016
According to Aite Group, in-person bill payments represent almost $450 billion each year. Processing such a large number of in-person payments can be expensive and problematic for retailers and utilities, especially without a retail self-service kiosk.
By Tim Baker | March 23, 2016
Financial institutions are adopting self-service kiosks such as Source Technologies’ Personal Teller Machine, to enhance their overall customer experience. The Personal Teller Machine allows customers to complete routine transactions without assistance from a teller.
By Tim Baker | January 21, 2016
The internet and smartphones have escalated our adoption and expectation of self-service solutions. No need to call for takeout – just place your order online. Want some new music? Just download it to your phone. Buy concert tickets, watch movies, and get your news wherever you are, all with the click of a button.
By Tim Baker | October 21, 2015
What’s in a check? A lot more than you might think. The quality of any Magnetic Ink Character Recognition (MICR) document depends on several components. It’s critical to have a secure MICR printer and blank check stock working together to eliminate the expense and risk associated with pre-printed checks, but without a quality MICR toner cartridge in place, even the best hardware in the world won’t ensure your check meets Federal Reserve's MICR standards.
By Tim Baker | September 16, 2015
The USA Patriot Act was was passed in 2001 in response to the attacks of 9/11 and requires that all financial institutions create anti-money laundering programs to fight schemes that may be financing terrorist activities. Not only are financial institutions required to confirm client identities, but they must also keep a detailed analysis of how they do it.
By Tim Baker | March 27, 2015
Banks are starting to focus more on the customer in ways that answer the call for more personalized and more efficient banking capabilities. Investing in self-service banking is part of...
By Tim Baker | October 22, 2014
The underbanked consumer market currently encompasses over a quarter of American households, totaling 30 percent (or 34 million households). Most highly represented by two age groups, individuals 45-54 years of age and 2...
By Tim Baker | August 28, 2014
According to the Association of Financial Professionals, paper checks are still the most vulnerable payment type when it comes to fraud attacks. However, there ways to reduce this risk. Secure...
By Tim Baker | August 21, 2014
The term “MICR” is an acronym. It stands for Magnetic Ink Character Recognition and refers to the special numbers at the bottom of checks that include the account number, a bank’s routing number, check number, etc. Both MICR ink and MICR toner is used to print the special numbers, also known as the MICR line, on checks.
By Tim Baker | December 06, 2013
Magnetic Ink Character Recognition, also known as MICR, is required by the Federal Reserve to be on all checks. It is the type of toner used to print the font at the bottom of checks and other documents.
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