WIC Self-Service Solutions
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Women, Infants, and Children (WIC) is a program that provides supplemental
food, nutrition counseling, and health services to low-income, at-risk women and children. Nutritional educational sessions as well as participant check-in are activities that take place daily within most WIC clinics. How can these processes be automated to free WIC professionals to focus on expanded services?
Source Technologies ServPointTM interactive kiosks are specifically
engineered of use in high-traffic areas where efficiency is key. These small footprint devices, including the 12" and 19" display models, not only help increase the productivity of WIC clinics but they also offer WIC agencies a compact, modular device with field-installable peripherals that support on-demand configuration changes as needs and requirements change.
Key Benefits of utilizing self-service in WIC facilities:
- Facilitates on-demand nutrition education sessions
- Affords nutritionists more time for "one-on-one" nutrition counseling
- Improves outreach to applicants through self-service driven tutorials
- Promotes new services and increases program awareness via focused messaging
The ability to run multiple applications without a PC, combined with the ease of use provided by the interactive touchscreens, offers an effective way to streamline the participant education and check-in processes for WIC facilities. Offering nutritional training and education through self-service kiosks provides flexibility for the participants to complete required education according to their schedule. Additionally, it allows staff to better optimize their time spent with special needs patients.
Another important feature of the WIC self-service solution is the ability to support clinic-focused messaging, optimizing the value proposition while effectively reaching participants with important clinic and nutritional information. When the kiosk is not being used, it can display in-house messaging including seasonal health alerts, hours of operation, newly added WIC approved items and other promotions specific to each individual facility.