PilotPoint™ Bill Pay Software for Bill Payment Kiosks

Cable companies, mobile phone operators, and other utilities count on their retail operations to grow existing customer revenues. But how can your retail staff grow revenues when they are bogged down with bill payments or other mundane tasks?

Free your staff and delight your customers with PilotPoint BillPay, a software solution that runs on Source Technologies' PilotPoint self-service kiosks.

PilotPoint BillPay is the fast and easy way for customers to pay their bills without waiting in line for a customer service or sales representative. In addition, your staff can focus on great customer service and additional sales for your organization instead of being consumed with processing payments.

Capabilities:

• Authenticates the customer
• Accepts and dispenses cash
• Accepts credit/debit card payments
• Accepts check payments
  (Check 21 ready - built-in check imaging)
• Full network management
• Real-time system monitoring
• Software updated remotely
• Narrowcast digital advertising

Customer Benefits:

• Improves staff utilization
• Improves retail space utilization
• Cuts customer wait time
• Increases customer satisfaction
• Reduces or eliminates balancing errors
• Reduces operational costs
Cuts back office error & expense
• Supports additional applications:
• Account activations
• Rate plan/feature up-sell
• Product/accessory information
• Phone Top-ups, Ring tones