Self-Service Bill Payment: Killer App on a Kiosk

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This white paper discusses the self-service concept and the business case for deploying self-service bill payment in retail and financial environments.

This whitepaper:

• Introduces transactional kiosks as the next generation of self-service technology
• Explains what self-service bill payment is and the two major business models for bill payment kiosks
• Lists the benefits of a self-service bill payment solution
• Addresses the risks and potential pitfalls to consider before deployment