Source Technologies Hosts Financial Self-Service eForum to Educate Financial Institutions, Billers, and Retailers
- Online event discusses next-generation financial kiosk technology and applications -
Charlotte, NC.,May 16, 2006-In June 2006, Source Technologies, a leading provider of integrated solutions for managing financial transactions and other secure business processes, will host a series of four consecutive online forums for companies exploring financial self-service kiosk applications.
The free online seminars will discuss key self-service concepts including transactional versus informational kiosks, total and teller-assisted self-service banking, direct versus aggregate bill pay kiosks, and the expansion of financial services beyond the branch. Sessions include commentary from early adopters of self-service kiosks on successful strategies as well as potential points of failure in self-service retail delivery.
All sessions will be presented online and are free of charge. To participate, please visit www.st-kiosk.com and complete the online registration form.
Tuesday, June 6, 2:00pm EST: Deconstructing the Branch: How Transactional Kiosks are Turning Retailers into Bankers
Banks and credit unions are re-engineering branches using self-service kiosks to streamline teller banking tasks while offering a broader array of in-branch customer services. Forward thinking retailers are already using transactional kiosks to offer bill payments, check cashing, money wires, and other financial transactions. This forum addresses the changing competitive environment between retailers and banks with the advent of self-service technologies.
Wednesday, June 7, 2:00pm EST: When Worlds Collide: The Battle for the Unbanked
Unbanked consumers now account for 20% of US households. Retail convenience stores and grocers are enjoying success in attracting these customers using self-service technology, while financial institutions have struggled to define their strategies. Hear how some banks and credit unions are positioning themselves to capture the lion's share of unbanked consumers' banking business using self-service technology.
Tuesday, June 13, 2:00pm EST: Self-Service Bill Payments: “Killer App” on a Kiosk?
For most grocery stores, utilities, communication companies, and even financial institutions, in-person bill payment is a necessary service offering for their customers. But when retail staff are consumed with processing bill payments, how can they provide value-added services that build customer relationships and grow revenues? Self-service kiosks provide a fast and easy way for customers to pay their bills without waiting in line for a customer service or sales representative. This forum will explore how self-service bill pay is on its way to becoming the first self-service “killer application” for many service industry retailers.
Wednesday, June 14, 2:00pm EST: Teller-Assisted Self-Service: The New Face of Retail Banking
Most financial institutions today consider their retail operations to be the key to improving their competitive position and balance sheet. Despite the growth of online banking and ubiquity of ATMs, 9 out of 10 consumers still walk into brick-and-mortar branches every month to conduct their banking. Customer greeters, branch redesigns, and friendlier, better-trained tellers all help, but some banks and credit unions are turning to a new form of financial self-service technology: teller-assisted self-service kiosks. This forum presents an overview of this transformational concept that may redefine the retail banking landscape.
About Source Technologies
Founded in 1986, Charlotte, N.C.-based Source Technologies is a leading provider of integrated solutions for managing financial transactions and other secure business processes. In addition to the concourse family of self-service kiosks, Source Technologies offers secure disbursement software solutions and magnetic ink character recognition (MICR) printing solutions and consumables for secure document applications. Customers include nine of the top ten U.S. Banks, plus hundreds of Fortune 1000 and mid-sized companies. Source Technologies has created more than $400 million in economic value for its customers in the last ten years. For more information, visit www.sourcetech.com.