Source Technologies Develops “Assisted Self- Service” Teller Solution to be launched at BAI RDS

-concourse™ Increases Teller Productivity while Enhancing the Customers' Experience-

CHARLOTTE, N.C., November 10, 2003-Source Technologies today announced the first comprehensive “assisted self-service” teller solution for the banking and check-cashing industries. concourse enables a single teller to manage two or three customer lines simultaneously by allowing consumers to “set-up” their own banking transactions.

concourse is a fully integrated assisted delivery solution that melds Source Technologies’ MICR printer technology and self-service automation offerings. The solution will be featured at BAI’s Retail Delivery Show in New Orleans Nov. 17^th-21^st Booth #1017.

"With the number of teller transactions continuing to rise,and banks feeling continued pressure to control costs, the timing of our concourse product introduction is perfect," said Miles Busby, President of Source Technologies. "We really feel like this is the wave of the future when it comes to teller transactions, providing customers with a great customer experience while reducing bank costs."

The technology behind the test is proprietary; however the basic approach is much like that of airline self check-in. The customer identifies themselves with their banking card. They select their desired transaction on a large touch screen monitor. They can cash checks, deposit cash, buy a money order or certified check, do almost any type of teller transaction. The teller monitors their transaction, steps in to help if necessary, and completes the transaction by providing the customer with their receipt or cash. Customer wait time and teller transaction time are both significantly reduced compared to the traditional approach.

concourse is expected to enhance the productivity of a single teller two or three fold,allowing banks a payback on their investment in less than one year. Additionally, the technology’s imaging components will facilitate bank compliance with upcoming Check 21 regulations.

Bank clients’ speed to market is enhanced through several key partnerships. Teller platform integration partnerships have been announced with ARGO and TouchPoint Solutions. IBM is providing worldwide integration, installation and on-site service support. Infonox is Source Technologies’ technology partner for infrastructure software.

About Source Technologies

Source Technologies creates innovative, flexible solutions to give companies the power to control transactions, disbursements, and other secure business processes through dynamic hardware and software solutions and self-service terminals. With a focus on automation through self-service, Source Technologies provides end-to-end solutions and system integration services in various industries, including financial services.