Self-Service Check Cashing

For years grocery stores have offered check cashing services to their underbanked customers. And, many convenience stores are now considering offering this service as well. However, this seemingly fast transaction hampers the generation of revenue by preventing staff from essential value-added activities. The question for convenience stores comes down to how do you unlock the underbanked market, without major capital and operating investments? And, for grocers, how do I free up my staff, while continuing to service customers' needs?

These issues can be solved with Source Technologies' self-service check cashing solution. Comprised of concourse CheckCashing software and one of a full line of concourse transactional kiosks, the check cashing solution allows staff to focus on up-sell/cross-sell opportunities and improved customer service, without being inundated with time-consuming check cashing processing. And, it provides customers a fast and easy way to cash their checks, transfer money, or purchase money orders and stored value cards, without waiting in line or for assistance from a customer service or clerk.

concourse CheckCashing software is extremely easy to navigate and seamlessly integrates with your check processing system. It also allows full network management, real-time system monitoring, narrowcast digital advertising, and the ability to update software remotely. The concourse transactional kiosk reads and images checks, accepts and dispenses cash, and can output a stored value card.

With these capabilities, Source Technologies' check cashing solution provides many benefits for both retailers and customers:

• Improved utilization of both staff and retail space
• Cuts customer wait time and improves customer satisfaction
• Decreases overall operational costs
• Increases safety and security of retail staff
• Frees staff to take full advantage of customer contact – to sell, up-sell, build brand awareness, and educate
• Streamlines back-office approvals-fewer human errors and less manual processing
• Multi-lingual capabilities can drive greater sales and loyalty from the growing non-English-speaking segment of U.S. consumers.

With the rapid growth of underbanked customers many retailers are faced with the challenges of offering services to this important market, while not bogging down their operations and retail staff.

An efficient check cashing solution is now available from Source Technologies. By installing Source Technologies' concourse CheckCashing software and transactional kiosks, retailers can finally concentrate staff on essential revenue generating activities and great customer service.

Self-Service Check Cashing: Highlights

• Staff is able to focus on improved customer service and cross-sell and up-sell opportunities.
• Retailers can reduce operational costs and uncover an entirely new revenue stream.
• Easy integration with existing back-end check processing systems.