In-Store Aggregate Bill Payment

As the unbanked population continues to explode, many retailers are beginning to recognize the potential that this group represents when it comes to fee-based financial transactions. Many retailers are asking themselves, how do I offer financial services to this important market, without increasing operational costs and hindering my staff from servicing other customers?

Retailers now have a cost-effective and time-saving option for providing aggregate bill payment to their customers, with Source Technologies' award-winning self-service bill payment solution. Comprised of concourse™ BillPay software and one of a full line of concourse transactional kiosks, the aggregate bill payment solution allows retail staff to focus on offering improved customer service to revenue-generating customers, without being inundated with time-consuming payment processing. And, it provides customers a fast and easy way to pay their bills without waiting in line or for assistance.

In contrast to the direct bill pay method, aggregate bill pay allows customers to pay all their bills from one location. Banks and grocery stores have offered this service to their customers for years; however with the availability of self-service technology other industries - such as convenience stores - are now adding bill payment to their services.

concourse BillPay software provides an easy-to-navigate and graphically-pleasing interface that integrates directly with your aggregate bill pay system. It allows full network management, real-time system monitoring, narrowcast digital advertising, and the ability to update software remotely. The concourse transactional kiosk accepts and dispenses cash, and can process credit/debit payments and check payments.

With these capabilities, Source Technologies' bill payment solution provides many benefits for both the retailer and customer:

• Manages walk-in traffic, without requiring overstaffing of stores
• Cuts customer wait time and improves customer satisfaction
• Allows retailers to cater to the growing unbanked market, without negatively affecting retail operations
• Frees staff to take full advantage of customer contact - to sell, up-sell, build brand awareness, and educate
• Drives more revenue through a per-transaction fee
• Brings more cash-paying traffic into stores
• Able to process an unlimited number of payments each month
• For those already offering manual bill payment, reduces operational costs by automating a time consuming process and eliminating back-office errors and expenses
• Multi-lingual capabilities can drive greater sales and loyalty from the growing non-English-speaking segment of US consumers.

Catering to the growing population of people that do not have a traditional relationship with a financial institution promises to redefine the financial landscape - moving transactions out of the bank and into the retail environment.

With Source Technologies' concourse BillPay software and transactional kiosks, retailers can accommodate this important market, and drive more revenue in through increased foot traffic and a new source of fee income.

In-Store Aggregate Bill Payment: Highlights

• Allows retailers to cater to the growing unbanked population.
• Allows staff to focus on providing enhanced customer service.
• Retailers can reduce operational costs and more than double daily transactions.
• Easy integration with existing aggregate bill payment systems.