Price Checking/Product Info.

Price validation laws and customer service demands have combined to drive many retailers to look for new ways to manage the customer experience. However, operational cost pressures create roadblocks to giving customers better and more timely information on the retail floor. How do you satisfy regulatory requirements and improve customer service in the face of budget, staff, and space constraints?

Retailers can meet this challenge with Source Technologies' self-service price checking and product information solution. Comprised of Source Technologies' SK12 interactive kiosk and the Interactive Suite of Applications (ISA), this solution offers retailers the power and flexibility they need to automate price checking, product information delivery, and many other point-of-information tasks.

This solution combines traditional price-checking/product info functionality with in-field expandability and rich multimedia capabilities at typical price-checker price points. Retailers can add devices and applications as needed to offer their customers more capabilities and squeeze additional returns from the investment.

The heart of the solution is the SK12 retail kiosk. Beyond standard price-checker features, it offers field-installable options, allowing retailers to add devices as budget and requirements dictate. The large 12" screen, high-powered processor with 512MB of SDRAM and 2GB Flash memory standard, provide enough horsepower for even high-fidelity audio and full-motion video applications.

Using Source Technologies' Interactive Suite of Applications, retailers can cost-effectively build and deploy price checking and product info applications that meet the unique needs of their retail environment. ISA's Application Manager and Device Manager modules make application development and deployment straightforward and cost-effective.

This solution provides many benefits for both the retailer and customer:

• Enables compliance with states requiring up-to-date item pricing
• Fully scalable - supports more than 25 different applications including store mapping, product availability, and product locator
• Frees staff to take full advantage of customer contact to cross-sell, up-sell, and build brand awareness
• Multi-lingual capabilities drive greater sales and loyalty from the growing non-English-speaking segment of U.S. consumers
• Powerful software tools enable easy integration with other systems as part of a total retail automation solution
• Greater customer privacy-No need to share personal information with store employees

With this solution, retailers can provide real-time pricing information to their customers as well as reliable product information and comparisons-from simple answers to expert information on the most complex products. Plus, the power and expandability of the SK12 gives them a competitive edge as they bring more point-of-information services to their customers and retail staff.

Price Checker/Product Info: Highlights

• Meets regulatory requirements for retail price validation.
• Drives greater sales by allowing staff to focus on improved customer service and cross-selling/up-selling.
• Powerful and expandable; supports more than 25 point-of-information applications.