Mobile Claims Issuance

Property and casualty insurance is a competitive business, with many companies vying for the chance to insure a consumer's home, auto, and other prized possessions. The fundamental difference among competitors is: Who can provide disbursements the fastest and most efficiently?

Source Technologies' comprehensive mobile claims disbursement solution combines our eDocSecure™ payment management software and our light-weight, portable secure MICR laser printer. Together they provide a fast, cost-effective, and secure way for independent claims processors to print mobile claims checks on-demand, while maintaining centralized approval and process control.

This solution gives insurers a competitive edge by supplying claims processors with MICR printers so that claims checks can be printed while they are with their customers at the scene, while managing check printing centrally.

Using eDocSecure, mobile processors submit disbursement requests via a web browser. eDocSecure processes the request based on your disbursement process: Issue check immediately upon request? Hold disbursement for approval? By amount, claim type, or location? Upon approval, checks print on a secure MICR printer in the agent's car or other remote location. Centrally-located staff have total visibility over all disbursements - requests, approvals, issued and printed checks, voids and reprints - in real-time, complete with online auditing and reporting functions.

This system provides many benefits for both insurance companies and their third party processors:

• Mobile claims checks eliminate the cost of purchasing, handling, storing and securing pre-printed check stock
• Paying on-demand allows insurers to negotiate reduced pay-out amounts to policy holders and repair companies
• Provides increased customer service in response to a potentially traumatic experience
• Elimination of delivery and courier costs

When used together, eDocSecure and Source Technologies' MICR printers offer the most secure way to print checks. All data is encrypted through the entire process, from the user's laptop all the way to the printer. ST's printers "talk back" in real-time to eDocSecure, so you always know the status of your disbursements. Complete transaction visibility, electronic auditing, and online reporting make this solution robust and easy-to-use for both insurers and their processors.

Sending secure documents to any location around the world over the Internet is now a reality from Source Technologies, allowing insurers to offer a new level of service to customers. Giving claims processors a web-based system that facilitates secure check printing off-site can be a difference-maker for consistently winning business away from your competition.

On-Demand Check Issuance: Highlights

• Insurers maintain complete control over all requests, approvals and print processes for all issued items
• No software needed on-site - just a PC, web-browser and a Source Technologies' secure MICR laser printer
• Easy to deploy and cost effective: Typical return on investment is approximately twelve months