Self-Service Commissary Purchases
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As inmate populations around the world continue to grow, corrections facilities must address significant budget shortfalls and overworked employees. With these added pressures, many corrections officials are seeking to streamline simple, yet labor intensive tasks – including providing commissary services to inmates. This has led to the question, is there a way to reduce the time your employees are spending on processing commissary purchases?
Corrections officials can find the efficiency they seek with Source Technologies’ Self-Service Commissary solution, offering the power and flexibility to automate the funding of inmate accounts, the purchase of commissary products, and a variety of other functions. Source Technologies developed the Self-Service Commissary solution to enable the deployment of a commissary purchase application that meets the unique needs of the incarceration environment.
Featuring a combination of hardware and software components, the Self-Service Commissary solution addresses the entire life cycle of commissary purchases, from account funding to purchase and withdrawal transactions. Account funding takes place via Source Technologies’ PilotPoint 5-Series kiosk, which accepts a variety of funding sources including cash, credit, and debit. Within the facility, an interactive display offers inmates the ability to access their account and make purchases. This internal display, offered in wall-mount, counter-mount, and free-standing configurations, has been ruggedized to ensure it can withstand the rigors of performing within the incarceration environment. With a large 12” touch screen, biometric fingerprint ID scanner and thermal receipt printer, the display is equipped with the configuration to best suit the account access and purchase requirements.
Source Technologies’ inmate services solution provides many benefits including:
- Frees employees to focus on other important responsibilities
- Reduces paperwork - all purchases can be processed and stored electronically
- Supports additional applications such as job information, policies and regulations and the ability to handle inmate complaints
- Provides immediate gratification for inmates - purchases are processed and accounts are updated in real-time
- Allows inmates to make purchases at any time rather than being required to wait for their scheduled time
The Source Technologies Self-Service Commissary solution helps correction facilities limit the resources dedicated to funding inmate account balances and processing inmates’ commissary purchases.
This innovative and proven solution can save both time and money by automating simple tasks and allowing staff to focus on other responsibilities.
Self-Service Inmate Services: Highlights
- Provides inmates and their loved ones access to their account for funding and purchases at any time
- Streamlines the commissary purchase process, drastically reducing operational and labor costs
- Includes flexible application options for expanded functionality